This policy explains what information Aeiza Flora collects when you visit our store or place an order, and how we use it.
Information we collect
- Your name, email address, phone number and delivery address
- Your order details and payment status (we never see or store your full card details)
- Technical information such as your device, browser and the pages you visit, collected through cookies
How we use your information
- To process, ship and deliver your order
- To contact you about your order or reply to your questions
- To improve our website and products
- To send updates or offers, only if you have agreed to receive them
Sharing your information
We share your details only with the services we need to run the store, such as payment providers, delivery partners and our online store platform. We do not sell your personal information.
Cookies
We use cookies to keep your cart working, remember your preferences and understand how the site is used. You can block cookies in your browser settings, but parts of the site may stop working.
Your choices
You can ask us to see, correct or delete the personal information we hold about you by messaging us on Instagram. You can unsubscribe from marketing emails at any time.
Changes to this policy
We may update this policy from time to time. The latest version is always on this page.
Last updated: October 2026